How the VMAP Line Works

The VMAP Line offers free mental health consultation to Virginia primary care, maternal health, and other healthcare professionals who treat pediatric (0-21) and perinatal patients. We also have an early childhood line for calls regarding patients 5 & under and a VMAP for Moms+ Line for calls regarding perinatal patients.

Consultations are provided by regional and statewide experts such as child/adolescent and perinatal psychiatrists, developmental pediatricians, and licensed mental health professionals. Care navigation will help your patients connect directly with local mental resources.

2 Ways to Contact the VMAP Line

1. Call Now

Monday through Friday | 9 AM – 5 PM

2. Request a Call

Calls must be scheduled at least one hour in advance.

Our call center staff will ask:

  • Provider details and callback number

  • Patient details – Name, DOB, insurance, zip code

  • Reason for the call and background information

  • If patient is 21 years or younger

What’s My Region?

Register for VMAP

Registration is free and takes less than five minutes. Your registration helps the VMAP implementation team and state funders understand this program’s reach and plan for future needs and opportunities.

Registration also expedites the intake process when you call the VMAP Line and enables you to enroll in provider education opportunities.

Urgent need? First-time callers may use the VMAP Line without registering.

Services Offered by the VMAP Line

The VMAP Line is a statewide service with regionally-based teams. These regional teams are familiar with PCPs and their practices, local trends and needs, and resource availability. Here are the different services you can access when you call the VMAP Line:

Mental Health
Consultation

Free same-day consultation with experts like child psychiatrists, developmental pediatricians, and licensed mental health professionals. Consultations occur within 30 minutes of PCP request.

Care
Navigation

Care navigation helps your patients and their families connect directly with local mental health resources. PCPs receive follow-up communication regarding any recommendations.

Early
Childhood Specialists

Thanks to our Early Childhood Expansion, PCPs can now call the VMAP Line (press 2), then press “6” to connect with an early childhood specialist about a patient under the age of 6.

Mental Health
Consultation

Free same-day consultation with experts like child psychiatrists, developmental pediatricians, and licensed mental health professionals. Consultations occur within 30 minutes of PCP request.

Care
Navigation

Care navigation helps your patients and their families connect directly with local mental health resources. PCPs receive follow-up communication regarding any recommendations.

Early
Childhood Specialists

Thanks to our Early Childhood Expansion, PCPs can now call the VMAP Line and press “6” to connect with an early childhood specialist about a patient under the age of 6.

“I had a consult with Dr. Dozier in Norfolk. He was so gracious and supportive. Great information for my patient needs, and the summary is fabulous. My staff called in the morning and requested a 12:00 call back in order to accommodate a full clinic schedule. It worked. Best of all I felt confident to help my own patient and not have them wait for care. We were unable to get this college student in to see a psychiatrist quickly. Now waiting for her appointment is less stressful for her family, her, and me! Thanks for making the VMAP program work.”

Melody M. Ailsworth, DO